Poste

JOB OVERVIEW

Part of the Retail team and reporting to the Retail Manager, In-Store VM will be dedicated to implement and maintain the VM global strategy and deliver exceptional customer services at all times in a defined store.

She/He will oversee that location in all VM responsibilities for the involved product universes, in order to support both the sales growth and the luxury brand image.

She/He take the lead on sales (up/cross sell) and achieve sales target. She/He develops her/his personal client data base with the support of clienteling tools and programs.

MAIN MISSIONS

IMPLEMENTATION OF THE BRAND IMAGE

Manage windows & inside product displays in the defined locations

Provide feedback through store photos reports and put forward visual ideas and suggestions linked to store’s business specificities

Work closely with the Retail team by giving highlights of the VM strategy and taking into consideration store business challenges and feedbacks, aligned with VM strategy

Development of zonings in accordance with VM guidelines, allocations of the store and the zone manager

Maintain the display

Missions

COLLABORATION & SPECIAL PROJECTS

Assist on local VM oriented in stores events with CRM teams

TOOLS MANAGEMENT

Implement the display changes from VM guidelines within his store and keep the VM standards in a daily basis.
Manage store props (display tools) inventory and alert the local teams needs
Check in stores music and video
Check decoration items (flowers, books…) in defined store

COMMUNICATION AND REPORTING

Establish a regular & fluent communication with the local VM team through a common digital tool
Communicate & aware Retail teams to the VM guidelines to ensure a consistent brand image
Welcoming clients and be a significant team player for the store commercial target achievement
Master selling techniques (D-Signature), Dior product offer and new collections, at least relevant to his/her own department
Attend diverse trainings to gain in expertise and maximize the potential of all products categories and universes carried in the store
Respect Dior Standard in terms of dress code/grooming and behave as a Dior Ambassador to all audience that include prospects and elite clients

Christian Dior Couture

Visual Merchandiser Ambassador - Prague Boutique